⏱️ Normal Processing Times
Bitcoin Withdrawals
Bitcoin withdrawals are typically:
processed within 30–60 minutes
available 24/7
CAD Withdrawals
CAD withdrawals sent via Interac e-Transfer usually arrive within:
1 business day
Processing times may vary depending on:
banking hours
verification status
blockchain activity
Related article:
🕵️ Common Reasons for Delays
Outside Business Hours
CAD withdrawals requested after:
4 PM EST
are usually processed the next business day.
Weekend and holiday requests may also take longer.
Related article:
New or Large Transfers
Large withdrawals or first-time transactions may require:
manual review
additional verification
security checks
These reviews help protect accounts and prevent unauthorized activity.
Related article:
Missing or Incorrect Information
Delays may happen if:
banking details are incorrect
wallet addresses contain errors
account information does not match
If clarification is needed, our team may contact you directly.
Related article:
Verification Issues
Additional verification may be required if:
your ID has expired
account information has changed
unusual activity is detected
Related article:
Bitcoin Network Congestion
Bitcoin transactions may take longer during periods of:
heavy blockchain activity
high network congestion
slower confirmation times
Related article:
📬 What To Do If It’s Been a While
Please contact support if your withdrawal has not arrived after:
CAD Withdrawals
more than 1 business day
Bitcoin Withdrawals
more than 4 hours
To get help:
request a live agent through the support chat
or email [email protected]
Please include:
withdrawal amount
withdrawal type
transaction date
wallet address or banking details if requested