🔍 Why We Ask for ID
Identity verification helps:
protect accounts from fraud
prevent unauthorized activity
comply with Canadian regulatory requirements
Your information is used only for verification and compliance purposes.
📸 What You’ll Need
Before starting, make sure you have:
a valid government-issued photo ID
a smartphone or webcam
good lighting for clear photos or video
Accepted ID may include:
driver’s license
passport
1️⃣ Log Into Your Account
Sign into your 1Bitcoin.ca account and click:
Verify My Identity
2️⃣ Upload Your ID
Follow the prompts to upload your government-issued ID.
For best results:
use a clear photo
avoid glare or shadows
make sure all corners are visible
3️⃣ Complete the Selfie or Video Check
You may be asked to:
take a selfie
record a short video
This helps confirm the ID belongs to you.
For best results:
remove hats or sunglasses
use good lighting
avoid blurry images
4️⃣ Submit for Review
Once submitted:
your verification will enter review
most approvals are completed quickly
some reviews may take longer if additional information is required
⚠️ Common Verification Issues
Verification may be delayed if:
ID is expired
photos are blurry
account information does not match
a VPN or shared device is being used
Related article:
💬 Need Help?
Our support chat is always available for:
verification questions
account assistance
helpful support articles