Your Bitcoin Partner

Learn how to create and verify your 1Bitcoin.ca account so you're ready to purchase Bitcoin.

Creating Your 1Bitcoin.ca Account

Learn how to complete identity verification and submit your proof of residence so you can finish setting up your 1Bitcoin.ca account.

How to Verify Your Identity

Learn which proof of residence documents are accepted, the requirements they must meet, and how to avoid delays during account verification.

Accepted Proof of Residence Documents

Learn how to add a trusted Bitcoin wallet address to your 1Bitcoin.ca account for secure Bitcoin purchases and withdrawals.

How to Add a Whitelisted Bitcoin Address

Learn how to update your address, legal name, or phone number and which account information cannot be changed on 1Bitcoin.ca.

Updating Your Personal Information

Your Bitcoin is only as secure as the devices, passwords, and accounts protecting it.
Following a few simple security habits can help reduce the risk of unauthorized access or scams.

Account Security Best Practices

If you need to update the phone number connected to your 1Bitcoin.ca account, our support team can help you complete the change securely.
At this time, phone numbers cannot be…

How To Change the Phone Number on Your 1Bitcoin.ca Account

Being asked to verify your identity again is normal and can happen from time to time.
Re-verification helps keep accounts secure and supports compliance with Canadian financial regulations.

Why Am I Being Asked to Re-Verify?

Account Setup & Verification

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