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Account Security Best Practices

Your Bitcoin is only as secure as the devices, passwords, and accounts protecting it. Following a few simple security habits can help reduce the risk of unauthorized access or scams.

🔑 Use a Strong, Unique Password

Your 1Bitcoin.ca password should:

  • be at least 12 characters long

  • include letters, numbers, and symbols

  • be different from passwords used on other websites

Using a password manager can help securely store your login information.

Popular password managers include:

  • 1Password

  • Bitwarden

📱 Enable Two-Factor Authentication (2FA)

For additional security:

  1. Go to Settings > Security

  2. Enable Two-Factor Authentication (2FA)

  3. Connect an authenticator app

Popular authenticator apps include:

  • Google Authenticator

  • Authy

2FA adds an extra layer of protection even if your password becomes compromised.

⚠️ Watch Out for Phishing

Always make sure you are logging into:

Be cautious of:

  • fake websites

  • suspicious emails

  • social media impersonators

  • fake ads pretending to be 1Bitcoin.ca- fake text messages claiming a "direct deposit is pending"

  • urgent deadline-based requests

  • requests to "approve funds" or "release funds"

  • scammers often use urgency or fear tactics to manipulate users into transferring funds

  • individuals or entities claiming to recover lost cryptocurrency for a fee

  • offers to deposit funds into your Bitcoin account from unknown sources

  • promises to transfer funds held by third parties into your account

⚠️ 1Bitcoin.ca will never ask for:

  • your password

  • your 2FA code

  • your seed phrase- approval of funds by a deadline

  • payments to "release" funds

  • information via text messages

  • your banking credentials

Additionally, 1Bitcoin.ca does not send text messages about pending or direct deposits. All official communications are conducted through secure and verified channels.

Steps to take if you receive a suspicious message or call:

  1. Do not click any links in the message.

  2. Log in directly through https://1bitcoin.ca to verify your account status.

  3. Report the suspicious message to 1Bitcoin.ca support.

  4. Change your password and enable two-factor authentication if you suspect your account may be compromised.

  5. Document the details of the suspicious communication, such as the sender's information and the content of the message or call.

How to Verify Official 1Bitcoin.ca Communications

👀 Stay Alert

No Third-Party Access

For security and privacy reasons, third parties are not permitted to access or manage your account. Always ensure that you are the sole individual with access to your account credentials and settings.

1Bitcoin.ca does not collaborate with recovery agents. Any individual or entity claiming to recover lost cryptocurrency or deposit funds into your account on behalf of a recovery agent is likely engaging in fraudulent activity. Additionally, 1Bitcoin.ca does not accept third-party deposits or facilitate transfers from other wallets, platforms, or institutions. Always treat such claims with caution.

To help protect your account:

  • monitor for unusual login activity

  • enable email notifications when available

  • avoid public Wi-Fi or shared devices

  • keep your phone and computer updated- do not respond to unsolicited messages claiming to be from 1Bitcoin.ca

  • never send funds or Bitcoin based on instructions from unverified sources

⚠️ Important Reminder

Bitcoin transactions usually cannot be reversed once confirmed.

Always verify wallet addresses carefully before sending Bitcoin.

💬 Questions or Concerns?

If you notice unusual account activity or need assistance:

We take account security seriously.

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