🔒 Use Strong, Unique Passwords
Your password should be:
at least 12 characters long
unique to your 1Bitcoin.ca account
difficult to guess
Strong passwords usually include:
uppercase and lowercase letters
numbers
symbols
Password managers such as:
Bitwarden
1Password
can help securely store and generate passwords.
Related article:
📱 Enable Two-Factor Authentication (2FA)
2FA adds an extra layer of security to your account.
For best security:
use an authenticator app
avoid SMS-based authentication when possible
Recommended authenticator apps:
Google Authenticator
Authy
1Password
Related article:
🌐 Avoid Public Wi-Fi
When accessing your account:
use trusted internet connections
avoid logging in on public Wi-Fi
avoid shared or public computers
Public networks may increase the risk of:
account compromise
phishing attacks
data interception
🚫 Never Share Sensitive Information
⚠️ 1Bitcoin.ca will never ask for:
your password
your 2FA code
your seed phrase
remote access to your device
Never share:
wallet recovery phrases
login credentials
private keys
Related article:
📨 Watch for Phishing Emails & Fake Websites
Scammers may send fake emails or create websites designed to look legitimate.
To help stay safe:
verify email senders carefully
avoid clicking suspicious links
bookmark https://1Bitcoin.ca directly
double-check website URLs before logging in
Related article:
🧠 Final Security Tip
If something feels suspicious:
stop communicating
avoid sending Bitcoin
contact support before proceeding
To contact support:
request a live agent through the support chat
or email [email protected]