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How To Change the Phone Number on Your 1Bitcoin.ca Account

If you need to update the phone number connected to your 1Bitcoin.ca account, our support team can help you complete the change securely. At this time, phone numbers cannot be updated directly through account settings.


πŸ”§ How To Request a Phone Number Change

To update your phone number:

Please include:

  • your 1Bitcoin.ca account email address

  • your current phone number
    ​(last 4 digits is fine if preferred)

  • your new phone number


πŸ” Identity Verification May Be Required

For security purposes, our team may need to verify your identity before making changes to your account.

This helps protect your account from unauthorized access or fraudulent changes.


πŸ•’ Processing Time

Most phone number updates are completed within:

  • 1 business day

Some requests may take longer if additional verification is required.


πŸ“² Why Your Phone Number Matters

Your phone number may be used for:

  • SMS verification

  • account security checks

  • login authentication

Keeping your number updated helps avoid account access issues.


🚫 Locked Out of Your Account?

If you can no longer receive verification codes because your old phone number is inactive, contact support as soon as possible.

Our team can help restore access after verifying your identity.


πŸ’¬ Need Help?

To request a phone number update:

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