đ° CAD Withdrawals
Canadian dollar withdrawals are available only after you've sold Bitcoin. CAD withdrawals are sent by Interac e-Transfer to the email address registered on your account.
A flat $5 withdrawal fee applies to each CAD withdrawal.
Most withdrawals are completed within 1â2 business days, although larger withdrawals may require additional review before processing. The daily withdrawal limit is $25,000 CAD, and withdrawals over $10,000 CAD may be subject to additional verification. Auto-deposit registration does not expedite this process. Processing moves through payment networks and the receiving financial institution, which can affect the timeline.
If your transfers exceed this amount, the remaining funds will be released on subsequent days. Additionally, you can send multiple e-Transfers back-to-back without any required waiting period, ensuring seamless transactions.
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âż Receiving Bitcoin
Once your Canadian dollar deposit has been received and processed, it is automatically applied toward a Bitcoin purchase.
Your Bitcoin is then delivered directly to your active verified Whitelisted Wallet.
Most purchases are completed within a few hours, although processing may take up to 12 hours depending on:
Compliance reviews
Banking activity
Transaction volume
Technical requirements
Once your Bitcoin has been sent, you'll receive a transaction confirmation and your wallet will begin receiving blockchain confirmations.
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âąď¸ When Delays Can Occur
Most transactions are processed promptly, but delays may occasionally occur.
Canadian Dollar Withdrawals
Delays may occur because of:
Requests submitted outside business hours.
Weekends or statutory holidays.
Banking or payment network delays.
Additional verification or compliance reviews.
Bitcoin Purchases
Bitcoin purchases may take longer because of:
Compliance or fraud prevention reviews.
High transaction volume.
Banking delays.
Technical maintenance.
Bitcoin network congestion after the transaction has been broadcast.
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đ Planning Ahead
If your transaction is time-sensitive, it is a good idea to account for banking hours, weekends, holidays, and blockchain confirmation times when planning your withdrawal. Be aware that Bitcoin withdrawals are not processed between 12:00 a.m. and 8:00 a.m. ET, so plan accordingly.
If your planned withdrawals exceed the $25,000 daily limit, note that the remaining funds will be released on subsequent days.
Large transactions or security reviews may occasionally require additional processing time.
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đŹ Need Help?
If your Canadian dollar withdrawal has been pending for more than 2 business days, or if it has been more than 12 hours since your deposit was received and you have not received your Bitcoin, please contact our support team through live chat or email [email protected].
Please include:
Your account email address.
Your transaction amount and TXID.
The approximate date and time of your transaction.
Our team will be happy to investigate.