Have you recently moved or need to change the address that is associated with your account? Please follow the following steps.

Send an email to [email protected] with the subject line ADDRESS CHANGE, followed by your account ID. (e.g. "ADDRESS CHANGE: 1A2B3C") Ensure this email is being sent from the email that is registered with your account.

Attach to this email an image of you holding both a Canadian Government photo ID with the details fully visible, along with a piece of paper that states your full name, "1Bitcoin.ca - Address Change", and the current date.

Once done and approved by a 1Bitcoin team member, you will be able to upload a new proof-of-residence file via your 1Bitcoin Account.