Once your Canadian dollar deposit is received by 1Bitcoin.ca, it is automatically applied toward a Bitcoin purchase. After your purchase has been processed, your Bitcoin is sent directly to your verified Whitelisted Wallet.
💳 Step 1: We Receive Your Deposit
After your Interac e-Transfer or other supported deposit method has been received, your transaction enters our processing queue.
Before your purchase can be completed:
Your account must be fully verified.
Your proof of residence must be approved.
Your Whitelisted Bitcoin Wallet must be active.
Any required compliance reviews must be completed.
₿ Step 2: Your Bitcoin Is Purchased
Once all required checks have been completed, your deposit is automatically used to purchase Bitcoin.
There is no need to manually place a buy order.
🚀 Step 3: Your Bitcoin Is Sent
After your purchase has been completed:
Your Bitcoin is broadcast to the Bitcoin network.
A Transaction ID (TXID) is generated.
Your Bitcoin is sent directly to your verified Whitelisted Wallet.
Most Bitcoin purchases are completed within a few hours, although processing may take up to 12 hours depending on transaction volume and compliance requirements.
⛓️ Step 4: Blockchain Confirmations
After your Bitcoin has been sent, it begins receiving confirmations from the Bitcoin network.
The number of confirmations required before your wallet displays the funds depends on the wallet you're using.
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⏳ Why It May Take Longer
Your Bitcoin purchase may take longer than expected due to:
Banking delays.
Additional compliance or security reviews.
High transaction volume.
Bitcoin network congestion.
Technical maintenance or service interruptions.
A delay does not necessarily mean there is a problem with your purchase.
🔍 How Can I Check My Transaction?
Once your Bitcoin has been sent, you'll be able to view your transaction details, including the Transaction ID (TXID).
You can use the TXID to monitor your transaction on the Bitcoin blockchain as confirmations are received.
💬 Need Help?
If it has been more than 12 hours since your deposit was received and you have not received your Bitcoin, please contact our support team through live chat or email [email protected].
Please include:
Your account email address.
Your deposit amount.
The date and approximate time your deposit was sent.
Our team will be happy to investigate your transaction.