Content:
🔁 Why Re-Verification Happens
Sometimes we need to double-check your identity again to:
Keep your account secure
Stay compliant with Canadian financial regulations
Reflect updated personal information (like a name or address change)
📆 Common Triggers for Re-Verification
Your ID has expired
You changed your legal name, email, or address
You've hit certain transaction thresholds
Our system flagged something for review (e.g., unusual login or activity)
✅ How to Re-Verify
Log in to your 1Bitcoin.ca account.
Go to “Account” > “Verify Identity.”
Submit updated ID and a new selfie, if prompted.
You’ll get an email once it’s reviewed—usually within 10–30 minutes.
💬 Friendly Tip
Re-verifying early helps avoid delays when you're funding or withdrawing.