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Article: How to verify your identity

Quick, secure, and required by law. Here’s how to verify your identity on 1Bitcoin.ca—usually in under 10 minutes.

Updated this week

Content:

🔍 Why We Ask for ID
We’re a regulated platform in Canada. Identity verification helps keep your account secure and prevents fraud or abuse.


📸 What You’ll Need

  • A government-issued photo ID (e.g., passport, driver’s license)

  • A smartphone or webcam for your selfie or video verification


🧾 Step-by-Step Process

  1. Log in to your 1Bitcoin.ca account.

  2. Click “Verify My Identity.”

  3. Follow the prompts to upload your ID.

  4. Take a selfie or short video when asked.

  5. Submit and wait a few minutes—most approvals happen in under 10 minutes.


💡 Pro Tips

  • Make sure your name and birthdate match exactly.

  • Use a clear, glare-free photo of your ID.

  • Don’t wear a hat or glasses in your selfie.


⚠️ Common Issues

  • Expired ID or blurry photo

  • Mismatched name or address

  • Trying to verify from a shared device or VPN


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