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Why Am I Being Asked to Re-Verify?
Why Am I Being Asked to Re-Verify?

Information regarding reverification

Updated over a month ago

At 1Bitcoin.ca, we are committed to maintaining the highest standards of security and compliance. As part of our ongoing responsibilities, we review all accounts every two years to ensure they remain up to date and aligned with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.

Routine Review and Re-Verification

  • Periodic Re-Verification: Every two years, we are required to review and verify account information to ensure compliance with financial regulations. This process helps us maintain a secure platform, protect our users, and prevent unauthorized access.

  • Updated Information: During this review, you may be asked to provide updated identification or additional documents to confirm that your account details remain accurate.

Flagged Account Reviews

In certain situations, an account may be flagged for additional review. This can occur due to unusual activity, discrepancies, or compliance requirements. If this happens, we may request further information or documentation to ensure the integrity of the account and compliance with our policies.

These measures are essential to protect both our users and the platform from potential risks and fraudulent activities.

Thank you for your cooperation and understanding. If you have any questions or need assistance, our support team is available to help.

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