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Business Hours & Support Availability

1Bitcoin.ca support and transaction processing are available during regular business hours.

πŸ“… Business Hours

Our business hours are:

Monday to Friday
​9:00 AM – 4:30 PM EST


πŸ‡¨πŸ‡¦ Canadian Federal Holidays

1Bitcoin.ca observes Canadian federal government holidays.

During holidays:

  • transaction processing may take longer

  • bank transfers may experience delays

  • support response times may increase

Related article:
[Weekend and Holiday Processing Times]


πŸ’¬ Support Chat & Help Articles

Our support chat is always available for:

  • general questions

  • guidance

  • accessing helpful support articles

Many common questions can also be answered through the 1Bitcoin.ca Help Desk and educational resources.


⚠️ Important Reminder

Bank processing times and blockchain confirmations can still vary outside regular business hours.

Related article:
[How Long Does Everything Take?]


πŸ“š Related Articles

  • Weekend and Holiday Processing Times

  • How Long Does Everything Take?

  • Why Transactions May Be Delayed

  • Wire Transfer Delays Explained

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