📅 Business Hours
Our business hours are:
Monday to Friday
9:00 AM – 4:30 PM EST
🇨🇦 Canadian Federal Holidays
1Bitcoin.ca observes Canadian federal government holidays.
During holidays:
transaction processing may take longer
bank transfers may experience delays
support response times may increase
Related article:
[Weekend and Holiday Processing Times]
💬 Support Chat & Help Articles
Our support chat is always available for:
general questions
guidance
accessing helpful support articles
Many common questions can also be answered through the 1Bitcoin.ca Help Desk and educational resources.
⚠️ Important Reminder
Bank processing times and blockchain confirmations can still vary outside regular business hours.
Related article:
[How Long Does Everything Take?]
📚 Related Articles
Weekend and Holiday Processing Times
How Long Does Everything Take?
Why Transactions May Be Delayed
Wire Transfer Delays Explained