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Business Hours & Support Availability

1Bitcoin.ca support and transaction processing are available during regular business hours.

📅 Business Hours

Our live business hours are:

Monday to Friday
9:00 AM – 4:30 PM EST


🇨🇦 Canadian Federal Holidays

1Bitcoin.ca observes Canadian federal government holidays.

During holidays:

  • transaction processing may take longer

  • bank transfers may experience delays

  • support response times may increase

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💬 Support Chat & Help Articles

Our support chat is always available for:

  • general questions

  • guidance

  • accessing helpful support articles

Many common questions can also be answered through the 1Bitcoin.ca Help Desk and educational resources.


⚠️ Important Reminder

Bank processing times and blockchain confirmations can still vary outside regular business hours.

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