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- additional payments
- “unlock fees”
- recovery fees
- taxes or verification payments

Many scammers continue asking for additional payments after the initial transaction.

If you shared any sensitive information, take steps to secure your accounts immediately.

- changing passwords
- enabling two-factor authentication
- securing your email account
- reviewing recent account activity

⚠️ If you shared your seed phrase or wallet recovery words, move your Bitcoin to a new wallet immediately if possible.

Depending on the situation, you may wish to:

contact your bank if banking information was involved

notify 1Bitcoin.ca support if your account may be affected

document the incident by keeping records of all communications, screenshots, and transaction details

report the scam to the Canadian Anti-Fraud Centre or the equivalent authority in your region

- report the scam to local authorities
- report suspicious websites or accounts
- contact your bank if banking information was involved
- notify 1Bitcoin.ca support if your account may be affected
- document the incident by keeping records of all communications, screenshots, and transaction details
- report the scam to the Canadian Anti-Fraud Centre or the equivalent authority in your region

or email <a href="" rel="nofollow noopener noreferrer" target="_blank">support@1bitcoin.ca</a>

provide the Bitcoin transaction ID (TXID) via the chat on our website to confirm whether the transaction involved our platform

- request a live agent through support
- or email <a href="" rel="nofollow noopener noreferrer" target="_blank">support@1bitcoin.ca</a>
- provide the Bitcoin transaction ID (TXID) via the chat on our website to confirm whether the transaction involved our platform

After losing Bitcoin, some users are later contacted by fake “recovery companies” claiming they can recover lost funds for a fee.

Many of these services are scams as well. Always rely on official channels and law enforcement for assistance.

asking for your seed phrase or wallet access

- promising guaranteed recovery
- requesting upfront Bitcoin payments
- asking for your seed phrase or wallet access

Bitcoin transactions are usually permanent once confirmed on the blockchain. 1Bitcoin.ca operates as a non-custodial service, meaning we do not hold client funds or Bitcoin. All transactions are initiated and completed directly by users, and as such, we cannot reverse or recover funds once they are sent.

Recovery may not always be possible once funds are sent.

If you sent Bitcoin to a scammer, act quickly to help protect your accounts and personal information.
Unfortunately, Bitcoin transactions usually cannot be reversed once confirmed on the blockchain.

What To Do If You Sent Bitcoin to a Scammer

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What To Do If You Sent Bitcoin to a Scammer

⛔ Stop Sending Funds Immediately

🔐 Secure Your Accounts

📢 Report the Scam

🚩 Be Careful of Recovery Scams

⚠️ Important Reminder