Content:
⏱️ First, Give It a Bit of Time
Most eTransfers arrive within 30 minutes.
If it’s been longer than an hour, here’s what to check:
✅ Common Fixes
Wrong Email?
Double-check the email address you sent it to.
It must match exactly what’s shown in your dashboard.
Missing Reference Code?
Your unique code must be in the message field.
If missing, your deposit can’t be automatically linked to your account.
Sent from the Right Account?
Make sure it’s from a Canadian personal bank account (not business or joint).
📩 Still Not Showing Up?
Message us with the following:
Screenshot of your eTransfer confirmation
Time of the transfer
Amount sent
Bank used
Send us a message in the chat box and we’ll track it down fast.