🔢 How Our Fees Work
All fees are built directly into the quoted exchange rate.
That means:
no extra checkout fees
no separate e-Transfer deposit fees
no additional Bitcoin withdrawal fees
You’ll always see the final rate before confirming your transaction.
Related article:
📊 Why Fees Are Included in the Rate
Including fees in the exchange rate helps create:
a simpler transaction experience
clearer pricing
fewer unexpected costs
You can review:
the exchange rate
estimated totals
final amounts
before confirming your order.
🔄 Swap Fee Breakdown
Buying Bitcoin
When purchasing Bitcoin:
a 3.49% premium is applied to the spot rate
Selling Bitcoin
When selling Bitcoin:
a 0.99% discount is applied to the spot rate
Selling Bitcoin is time-sensitive because:
the exchange rate is locked after the first blockchain confirmation
confirmation times can vary depending on network activity
Rates may also vary based on:
order size
market conditions
available liquidity
Fees help cover:
Bitcoin network/mining costs
regulatory compliance
payment processing
platform operations
Related article:
🔍 Where You’ll See the Rate
Before every transaction, you’ll see:
the quoted exchange rate
the amount of Bitcoin or CAD you’ll receive
a confirmation screen before proceeding
Always review transaction details carefully before confirming a swap.
Related article:
💬 Questions?
If you need assistance:
request a live agent through the support chat
or email [email protected]